Privacy Notice

SumoSim Privacy Notice 

Our privacy policy is designed to reflect the latest updates in data protection laws. We want you to feel confident about how your personal information is handled — what data we collect, how we use it, and how you can view or update your details. That’s why we’ve provided a brief overview of the key points below. To read the full policy, please click here. 

Information We Collect & Hold 

We collect the following types of personal information: 

  • Identity, Contact, and Profile Information: This includes details you provide such as your name, email address, postal address, and account profile including reward selections. You can view or update this information in the settings via your online account dashboard 

  • Financial and Billing Information: This covers payment details like your debit or credit card information, which are securely stored by our payment gateway provider. 

  • Usage and Customer Interaction Data: We collect information about how you use our services — including interactions on our website, and through our customer service channels. 

  • Marketing and Communication Preferences: We store your choices regarding how you’d like to hear from us and the types of messages you prefer to receive. 

  • Technical Information: This includes data such as your IP address, browser type, device information, and server log details related to how you access and use our services. 

 

How we collect and use this information 

We collect your information in several ways, including when you: 

  • Purchase or use our products and services 

  • Enter details into our website 

  • Contact our customer service team 

  • Take part in promotions or marketing campaigns 

We also automatically gather certain data, such as how you use our services, details about the devices and network you use to access them, and how you engage with our advertising. 

This list isn’t exhaustive. For full details on how we collect, use, and protect your information — including the legal basis for processing your data — please refer to our full Privacy Policy. 

 

Why We Collect Your Personal Information 

We collect your personal information to deliver and manage the products and services you use, maintain your account, enhance our offerings, and operate our business effectively. It also allows us to keep you informed about new products and services you might be interested in. 

In some cases, we’re legally required to retain certain information. Rest assured, we handle all personal data securely and in full compliance with applicable data protection laws and regulations. 

For a more detailed explanation of how and why we use your information, please refer to our full Privacy Policy. 

 

Who We Share Your Data With 

We may share your personal information with trusted parties who support the delivery of our services and help us operate our business. This may include: 

  • SUMOSIM  affiliated companies 

  • Approved third-party suppliers and service providers 

  • Regulatory bodies and law enforcement agencies, where required by law 

For full details on who we share data with and why, please refer to our Privacy Policy. 

 

Managing Your Marketing Preferences 

You can update your marketing preferences at any time by clicking the unsubscribe link included in our marketing emails or text messages. 

For more details, please see our full Privacy Policy. 

 

Contact Us 

For general enquiries, please visit our FAQs or email us at hello@sumosim.com 

If you have specific questions about this Privacy Notice, how we handle your personal data, or our use of cookies, please contact us at  

Our privacy policy has been updated to reflect the latest data protection laws. We believe it's important that you understand what personal data we collect, how we use it, and how you can access or update your information. 

To make things easier, we've outlined the key points above. You can read the full Privacy Policy here.